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Program Components
Mediation Services

Provides assistance to consumers in resolving complaints related to products and services such as:

  • Landlord/tenant disputes
  • Automobiles new or used
  • Builder/contractors
  • Home repairs \ improvement
  • Credit problems
  • Telemarketing
  • Any service or product related compliant
Education and Outreach

Provides consumer related educational outreach and referral resources to schools, businesses and the general public.

Current Activities are:
  • Provides free consumer related material (pamphlets, flyers, copies of State and Federal Rules and Regulations pertaining to Consumer Rights, etc.)
  • Offers outreach to area schools, organizations and the general public.
Small Claims Court Assistance

Provides consumers with technical assistance when filing a compliant in Small Claims Court.

GREATER LAWRENCE COMMUNITY ACTION COUNCIL, INC.   305 Essex Street, Lawrence, Massachusetts 01840